All Systems Operational

Uptime over the past 90 days. View historical uptime.
Isolation Zone 0 Operational
90 days ago
99.99 % uptime
Today
app.sharpencx.com Operational
90 days ago
99.92 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CX Operational
90 days ago
100.0 % uptime
Today
Sharpen Q Operational
90 days ago
99.97 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
SIP Registration Operational
90 days ago
100.0 % uptime
Today
Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Outbound Voice Operational
90 days ago
99.99 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
AI ? Operational
90 days ago
100.0 % uptime
Today
Isolation Zone 1 Operational
90 days ago
99.97 % uptime
Today
app.iz1.sharpen.cx ? Operational
90 days ago
99.91 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CX Operational
90 days ago
99.7 % uptime
Today
Sharpen Q Operational
90 days ago
99.99 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
SIP Registration Operational
90 days ago
100.0 % uptime
Today
Inbound Voice Operational
90 days ago
99.98 % uptime
Today
Outbound Voice Operational
90 days ago
99.99 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
AI ? Operational
90 days ago
100.0 % uptime
Today
Points of Delivery ? Operational
Virginia Operational
Points of Presence ? Operational
Oregon Operational
Ireland Operational
Singapore Operational
Sydney Operational
São Paulo Operational
Mumbai Operational
Virginia Operational
SharpenCare Service Desk Operational
Service Desk Portal ? Operational
Email Requests ? Operational
Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025
Outbound Calling Error - IZ0
Resolved - Outbound calling was restored at 9:26PM Eastern, and all monitoring/validation testing since that time has consistently shown recovered call processing behavior.

In the event you're still experiencing an issue, please reach out to the Care Team!
Oct 26, 01:38 UTC
Investigating - Starting at approximately 8PM Eastern, users in the Queue application are experiencing a "Could not place call" error in the UI. We're aware of the problem and actively engaged with our engineering teams to restore functionality as quickly as possible. Further updates will be provided as soon as we have recovery actions identified.
Oct 26, 01:06 UTC
Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage