All Systems Operational
Uptime over the past 90 days. View historical uptime.
Isolation Zone 0 Operational
90 days ago
100.0 % uptime
Today
app.sharpencx.com Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights ? Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
AI ? Operational
90 days ago
100.0 % uptime
Today
Isolation Zone 1 Operational
90 days ago
100.0 % uptime
Today
app.iz1.sharpen.cx ? Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
AI ? Operational
90 days ago
100.0 % uptime
Today
Points of Delivery ? Operational
Virginia Operational
Points of Presence ? Operational
Oregon Operational
Ireland Operational
Singapore Operational
Sydney Operational
São Paulo Operational
Mumbai Operational
Virginia Operational
SharpenCare Service Desk Operational
Service Desk Portal ? Operational
Email Requests ? Operational
Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 14, 2025

No incidents reported today.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025
Sharpen Q Disruption (IZ0)
Resolved - This incident has been resolved.
Jan 6, 13:51 UTC
Monitoring - The fix has been confirmed. All systems look stable. We will continue to monitor for 15 minutes and then mark this item as resolved.
Jan 6, 13:34 UTC
Identified - We have identified the source of the issue and have implemented corrective actions. We're assessing the results of the change and will notify once resolution has been confirmed.
Jan 6, 13:30 UTC
Investigating - We are aware of an issue impacting Sharpen Q operations in our IZ0 isolation zone. We have all resources engaged to resolve the issue as soon as possible.
Jan 6, 13:21 UTC
Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

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