All Systems Operational
Isolation Zone 0 Operational
app.sharpencx.com Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights
Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
Isolation Zone 1 Operational
app.iz1.sharpen.cx
Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
Points of Delivery
Operational
Virginia Operational
Points of Presence
Operational
Oregon Operational
Ireland Operational
Singapore Operational
Sydney Operational
São Paulo Operational
Mumbai Operational
Virginia Operational
SharpenCare Service Desk Operational
Service Desk Portal
Operational
Email Requests
Operational
Notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Completed - The scheduled maintenance has been completed.
Sep 28, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 03:01 UTC
Scheduled - We will be performing routine maintenance between 11:00 PM ET and 2:00 AM ET to our IZ1 infrastructure (app.iz1.sharpen.cx). No interruptions are expected. If users experience any interruptions please have them log out and back in to refresh their connection to Sharpen services. If you need additional assistance please contact SharpenCare at 855.249.3357 option 2.
Sep 25, 21:28 UTC
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 07:00 UTC
Scheduled - We will be performing routine DB maintenance between 3:00 AM ET and 7:00 AM ET to our IZ0 infrastructure (app.sharpencx.com). Minor intermittent interruptions are expected. If users experience any sustained interruptions, please have them log out and back in to refresh their connection to Sharpen services. If you need additional assistance, please contact SharpenCare at 855.249.3357 option 2.
Sep 20, 14:23 UTC
Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 03:01 UTC
Scheduled - We will be performing routine database maintenance between 11:00 PM ET and 2:00 AM ET to our IZ0 infrastructure (app.sharpencx.com). No interruptions are expected. If users experience any interruptions, please have them log out and back in to refresh their connection to Sharpen services. If you need additional assistance, please contact SharpenCare at 855.249.3357 option 2.
Sep 20, 14:20 UTC
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.