Sharpen Status

All Systems Operational

Isolation Zone 0 Operational

app.sharpencx.com Operational

API Operational

CX Operational

Sharpen Q Operational

Dashboards Operational

Insights Operational

SIP Registration Operational

Inbound Voice Operational

Outbound Voice Operational

Chat Operational

Email Operational

Fax Operational

SMS Operational

Isolation Zone 1 Operational

app.iz1.sharpen.cx Operational

API Operational

CX Operational

Sharpen Q Operational

Dashboards Operational

Insights Operational

SIP Registration Operational

Inbound Voice Operational

Outbound Voice Operational

Chat Operational

Email Operational

Fax Operational

SMS Operational

Points of Delivery Operational

Virginia Operational

Points of Presence Operational

Oregon Operational

Ireland Operational

Singapore Operational

Sydney Operational

São Paulo Operational

Mumbai Operational

Virginia Operational

SharpenCare Service Desk Operational

Service Desk Portal Operational

Email Requests Operational

Notifications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

Failure in outbound calls in IZ0 (app.sharpencx.com)

Resolved - This incident has been resolved
Nov 17, 03:28 UTC

Monitoring - Service has been restored. We are monitoring for sustained recovery.
Nov 17, 02:33 UTC

Investigating - Outbound call interactions placed from app.sharpencx.com are currently unsuccessful. We have all necessary resources engaged and are working to restore service as soon as possible.
Nov 17, 02:00 UTC