All Systems Operational
Isolation Zone 0 Operational
app.sharpencx.com Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights ? Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
Isolation Zone 1 Operational
app.iz1.sharpen.cx ? Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
Points of Delivery ? Operational
Virginia Operational
Points of Presence ? Operational
Oregon Operational
Ireland Operational
Singapore Operational
Sydney Operational
São Paulo Operational
Mumbai Operational
Virginia Operational
SharpenCare Service Desk Operational
Service Desk Portal ? Operational
Email Requests ? Operational
Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Database Maintenance IZ0 Feb 5, 2023 08:00-12:00 UTC
We will be performing routine maintenance between 3:00 AM EST and 7:00 AM EST to our IZ0 infrastructure (app.sharpen.cx). Short, temporary interruptions to Sharpen Q operations are expected. If users experience any interruptions which do not automatically recover outside of this maintenance window, please have them log out and back in to refresh their connection to Sharpen services. If you need additional assistance, please contact SharpenCare at 855.249.3357.
Posted on Feb 02, 2023 - 00:52 UTC
Past Incidents
Feb 4, 2023
Completed - The scheduled maintenance has been completed.
Feb 4, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 08:00 UTC
Scheduled - We will be performing routine maintenance between 3:00 AM EST and 5:00 AM EST to our IZ0 infrastructure (app.sharpen.cx). Short, temporary interruptions to Sharpen Q operations are expected. If users experience any interruptions which do not automatically recover outside of this maintenance window, please have them log out and back in to refresh their connection to Sharpen services. If you need additional assistance, please contact SharpenCare at 855.249.3357.
Feb 2, 00:50 UTC
Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.