All Systems Operational
Isolation Zone 0 Operational
90 days ago
100.0 % uptime
Today
app.sharpencx.com Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights ? Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
AI ? Operational
90 days ago
100.0 % uptime
Today
Isolation Zone 1 Operational
90 days ago
100.0 % uptime
Today
app.iz1.sharpen.cx ? Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
AI ? Operational
90 days ago
100.0 % uptime
Today
Points of Delivery ? Operational
Virginia Operational
Points of Presence ? Operational
Oregon Operational
Ireland Operational
Singapore Operational
Sydney Operational
São Paulo Operational
Mumbai Operational
Virginia Operational
SharpenCare Service Desk Operational
Service Desk Portal ? Operational
Email Requests ? Operational
Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Completed - The scheduled maintenance has been completed.
Jan 31, 04:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 04:00 UTC
Scheduled - We are undergoing maintenance for our inbound Session Border Controllers in our IZ1 isolation zone (app.iz1.sharpen.cx). This change will take place at 11:00 PM EST and will last for 15 minutes.

While we've carefully designed this upgrade to minimize any impact on your operations, there will be a brief 15-minute period where some inbound calls may experience disconnections. We understand this may affect your business and have scheduled this maintenance during off-peak hours to reduce any potential disruption.

We appreciate your understanding as we work to improve our service quality for you.

Jan 30, 18:24 UTC
Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.