Resolved -
This inicident is fully resolved.
Nov 21, 14:29 UTC
Monitoring -
We have implemented a fix and are monitoring recovery.
Nov 21, 14:13 UTC
Identified -
Customers leveraging .CX (most commonly used for custom IVR data dips and custom Sharpen Q tabs) may be experiencing failures in the execution of CX projects. This does not impact VCX (Voice CX). All necessary resources are engaged and are working to resolve the problem as soon as possible.
Nov 21, 14:04 UTC