Resolved -
This incident has been resolved.
Jun 17, 17:18 UTC
Update -
We are continuing to monitor recovery. We have seen recovery for for most organizations at this point, and are continuing to investigate remaining symptoms for those who are still experiencing impact.
Jun 17, 17:02 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 17, 15:54 UTC
Update -
We have isolated the fault zone and are organizing next steps to correct the issue.
Jun 17, 15:34 UTC
Investigating -
Users of the Sharpen Q platform in IZ (app.iz1.sharpen.cx) may be experiencing slowness, disrupting the successful execution of Sharpen Q functions. We have all necessary subject matter experts engaged to resolve the issue as soon as possible.
Jun 17, 15:19 UTC