All Systems Operational

Uptime over the past 90 days. View historical uptime.
Isolation Zone 0 Operational
app.sharpencx.com Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
AI Operational
Isolation Zone 1 Operational
app.iz1.sharpen.cx Operational
API Operational
CX Operational
Sharpen Q Operational
Dashboards Operational
Insights Operational
SIP Registration Operational
Inbound Voice Operational
Outbound Voice Operational
Chat Operational
Email Operational
Fax Operational
SMS Operational
AI Operational
Points of Delivery Operational
Virginia Operational
Points of Presence Operational
Oregon Operational
Ireland Operational
Singapore Operational
Sydney Operational
São Paulo Operational
Mumbai Operational
Virginia Operational
SharpenCare Service Desk Operational
Service Desk Portal Operational
Email Requests Operational
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

Agents unable to place or receive calls
Resolved - This issue has been resolved. Agents who are still showing Disconnected or having trouble placing or receiving calls should log out of Sharpen and log back in. If the issue continues after logging back in, please contact Sharpen Care.
Nov 4, 19:09 UTC
Investigating - We're investigating an issue affecting calling for some users. Agents may show Disconnected or be unable to place or receive calls. We'll provide an update as soon as we have more information.
Nov 4, 18:58 UTC

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

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